Waterloo

IT Specialist in Waterloo

Expert in maintenance, security and IT solutions in your area

Responsive & available
10+ years experience
4.8/5 satisfaction

Your IT specialist in Waterloo

On-site and remote support in your area

0 of experience
Responsive fast response time
Certified recognized expertise
0 client satisfaction

Our Services

Complete IT solutions for individuals and businesses

Computer Maintenance

Computer Maintenance

Preventive and corrective maintenance of your IT equipment at home or in your office.

Learn more — Computer Maintenance
IT Security

IT Security

Protection against viruses, data backup and network security.

Learn more — IT Security
Network Installation

Network Installation

Installation and configuration of WiFi networks, cabling and connectivity solutions.

Learn more — Network Installation
Cloud Solutions

Cloud Solutions

Cloud migration, online backup and collaborative solutions.

Learn more — Cloud Solutions
IT Consulting

IT Consulting

Infrastructure audit, recommendations and IT planning.

Learn more — IT Consulting
IT Training

IT Training

Personalised training on your software and IT equipment.

Learn more — IT Training

Our Rates

Transparent pricing tailored to your needs

One-time repair

Individuals

115€ /hour (incl. VAT)

On-site repair for individuals

Business

115€ /hour (excl. VAT)

On-site repair for businesses

Client Testimonials

What our satisfied clients say

My printer stopped working with my new PC. Problem solved in less than an hour.
Laurence Joli-Bois
Overhaul of our WiFi network and new ordering system. Impeccable service.
Michel Chenois
Replaced my PC hard drive with an SSD and complete reinstallation. Life-changing!
Damien Centre
WiFi network installation and workstation setup. Clear and quick training.
Sylvie Faubourg Est
Setup of my entire home network: WiFi, repeater, shared printer. Spotless.
Didier Mont-Saint-Jean
Recovery of important files after a handling error. Saved!
Magali Gare

Frequently Asked Questions

Find answers to your questions quickly

Pricing & Billing

One-time repairs cost €115 excl. VAT for professionals and €115 incl. VAT for individuals, with a minimum billing of one hour. Assistance Packs offer up to 30% discount and are billed in 30-minute increments.
The invoice is sent by email within 48 hours of the service with bank transfer payment details (14-day deadline). Don't forget to provide your VAT number during your first appointment.

Our Services

Yes, we service PCs (Windows, Linux) and Macs (macOS). Troubleshooting, installation, data migration, network configuration: our technicians are proficient in both environments.
We handle a wide range of issues: slow or frozen PC, viruses and malware, hardware failure, WiFi and network configuration, software installation, data backup, cloud migration, and much more. If the problem is beyond our scope, we'll direct you to the right specialist.

Computer problem? Fixed today.

Call us now or describe your issue — we'll get back to you within the hour.

You are in Waterloo ? Our technician covers all your neighborhoods : Joli-Bois, Chenois, Centre, Faubourg Est, Mont-Saint-Jean, Gare.

By phone
02 882 52 03

Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 18:00
Friday 10:00 - 18:00
Saturday Closed
Sunday Closed